“At Will County Station with our previous vendor, we were constantly struggling with having our requested number of EPA protocol gases in stock, not having the bottles stored in the way we requested as well as a lack of management of the bottles. That changed immediately upon our station utilizing Weldstar for our EPA protocol gases. We have had no shortage of bottles and they are stored exactly as we requested them to be. I want to stress again that the customer service we receive from Weldstar has been first class.”
Will County Generating Station
“We have been using Weldstar for our hard supplies going on to two years now. For the last 6 months we have been using them for all of our welding needs including hard supplies and gas. During this time we have been very pleased with not only the product that they offer but the level of service we receive. I’m sure we are a small account to them but that doesn’t seem to matter, whether we are dealing with sales, office staff, or our driver we are always treated well. In this day and age it’s nice to find companies that not only provide good products but act like they want you as their customer.”
“Peddinghaus Corporation benefits from our partnership with Weldstar on many levels. We not only receive quality products for use in our Fabrication Shop and on the machine tool products that we manufacture, but also reap the rewards of many value-added services unique to the Weldstar Company.”
Manager of Quality Assurance
“Over the course of the last 14 months or so, we have been ordering from Weldstar Co.. We at Superior Graphite could not be more pleased with the service, and also the pricing. By switching to Weldstar, we have been saving about 5K a year on just Industrial Argon alone.
Beyond the pricing, the customer friendly atmosphere displayed by Weldstar's employees is what keeps us most satisfied. From always answering our calls, to greeting us with a friendly smile upon delivery, to giving us nice edible gifts each New Year, we could not be more happy with the service they give.
Thank you, Weldstar for always meeting our needs in a timely and professional fashion.”
“Thank you for your continued outstanding service. Weldstar is a great asset to ACE!”
Ace Metal Crafts
“Weldstar always goes above and beyond to make sure that their customers are happy! I can call them at the end of the day needing something and they are always more than willing to go out of their way to make sure I get what I need when I need it. We have developed a great working relationship with every member of the Weldstar team that we have came into contact with. If you are looking to develop a working relationship with a company that works as hard as you do, Weldstar is your best bet!”
“Thank you for your help in getting our Miller welders properly set up for TIG welding. I greatly appreciated you taking several hours of your time teaching me how to set the machines up for the Aluminum and helping get the new parts put on and sticking around to make sure everything worked. I also appreciate the help you and others at Weldstar give me over the phone. Trust me when I tell you that there are not too many salesmen out there that would be willing to get dirty putting a welder together like you did; let alone put on a welding helmet and show someone how to weld. I have learned a great deal from you.”
“Weldstar has been our go-to provider of services in a very competitive market due to their ability to problem solve on short notice, provide quality goods in a timely manner and maintain consistent competitive pricing.”
Roadworks Mfg Inc.
“Problem solving. I would say that is the biggest asset Zach has brought to our company since he first stopped in 2 years ago. We turn around TIG welded stainless steel on a regular basis. Zach introduced us to the TIG Brush system, which has saved us time and money. We’ve also been able to sell new customers on this new value-added process we provide. I appreciate Zach’s thoughtful insight, each and every time we are stuck without a solution. Weldstar has really become a valuable partner to our company growth. Thank you to everyone at Weldstar. ”
Superior Metalcraft, Inc.
“As a custom pressure vessel manufacturer it is critical that my suppliers are knowledgeable, available and reliable. Weldstar has been the choice for all my welding supplies and equipment for over 15 years. The customer service is superior and their willingness to do whatever it takes to keep me fabricating even during an equipment breakdown is paramount. From last minute orders to Saturday deliveries and sourcing equipment the Weldstar team has always delivered.”
H.A. Phillips & Co.
“I have been dealing with several individuals at Weldstar for over a year now. Every single experience has been positive. Quick responsiveness is their strong suit.”
Kustom Seating Unlimited
“Prior to this building I had not had any experience with compressed or liquid gases to speak of, and with the help of your men, I was able to build a very elaborate and extensive distribution system in the building, which not only performs perfectly, but looks great too.”
Craig S. Whitaker
Connor Winfield Corporation
“No matter the size of your company, Weldstar treats you like their most important customer.”
T & L Sheet Metal, Inc.
“We’ve worked with Weldstar for many years and they continue to provide quality materials with no certification problems, which is very important at a Nuclear plant. Their sales reps will do whatever is required and have gone the extra mile when called upon.”
David L. Diederich C.P.M
Site Supply Chain Manager
“Our company purchases NQA-1 and Section III certified weld products. Abe, Jason and Christine are very professional and take great care of processing our orders with the required paperwork. While delivery is sometimes an issue, overall they take very good care of us. We have a stringent Q.A. program and appreciate their meeting our requirements.”
Ellis & Watts Global Industries, Inc.
“Thank you for finding us 100+ lbs of military spec weld wire in a big hurry. I made an inventory mistake, assuming only the top box in our stack was open. When we discovered most of the boxes were open with only partial spools inside, we were in a bit of a crisis. We received the wire two days after our phone call with Weldstar, which was weeks before our local suppliers were estimating. Our customer at the shipyard must keep a very tight schedule, and you really helped us stay on target.”
“We recently held a safety training session at our facility. We now have peace of mind knowing all of our equipment is up to standard and that our employees truly understand the proper operation of the equipment.”
Fox Metro WRD
“Weldstar has responded to our welding needs in a professional manner. They have reacted to some very critical times in the Steam Generator Replacement business line. I know I can always count on Weldstar and their staff to come through.”
Gary R. Klein
“Thank you for helping me through hundreds of problems in the past twelve years. I consider you and your crew part of our staff. We have many suppliers for many items, but only one supplier for our welding consumables. We are completely satisfied with your service, your products and especially enjoy the feeling of “back-up” that you provide.”
Anzelc Welding & Fabricating
“Weldstar is the most reliable welding supplier that I have had the opportunity to work with and your order is never just another order.”
“As an industry leader in custom welded tubes, we rely on Weldstar to delivery quality products on time in a cost effective manner. They are always courteous and efficient. We thank you for going above and beyond providing products and wonderful customer service to Tech-Weld, Inc.”
“I was the Building Weld Engineer for the Aurora Tube Facility the past three years, when I needed anything for the weld lines I would call Weldstar. Their response time was second to none and their service is the best in the industry. If they didn’t have the items in stock they could usually get it to me within a week time. Thanks Weldstar for going above and beyond to make the Aurora Tube Facility run much more efficient.”
“Weldstar was the supplier for the company I was employed with for 20 years while living in the Chicago area. They were not only quick in deliveries, but had good pricing and excellent customer service. I would hope that Weldstar’s customer’s appreciate the expertise and technical assistance they offer. Since leaving the Chicago area, I have dealt with several suppliers and not one has even came close to the level of customer satisfaction the Weldstar staff offers. Please remember that Weldstar is a company that has a value offered to customers that cannot have a price tag. When you deal with Weldstar you are not dealing with a “Weld Supply Store”, you are dealing with a partner in your business that is interested in your product or service, and your success. Weldstar’s commitment to the customer goes on long after the sale of the product. If you ever feel that Weldstar is not the #1 source for weld supplies and customer service, you probably have not dealt with any others. I only wish we had a Weldstar in the Pittsburgh area.”
Tri-Arc Manufacturing Company
“The Weldstar team has been a key reason for Temprite’s growth and continuing success over the past 15 plus years. While they do the fundamentals very well - delivering quality welding supplies on time and at competitive prices, they are also vitally important in recommending, showing, demonstrating, and offering training for new welding and cutting technologies. This is important as we venture into more complex vessel weldment designs where welding and cutting labor are larger components of the product cost. The people at Weldstar are diligent, personable, and sincere. They take the time to learn the challenges we face and then come up with several solutions for us to consider. It’s a pleasure doing business with these guys. They really care!”
Executive Vice President
“Thank you for making available your facility for our engineer welding training class. Our engineers came away from the training with a greater knowledge of welding. Using your facility was an outstanding opportunity to get away from the pressures of the jobsite and dig into the basic skills. The knowledge gained and the relationships built are an investment in both of our futures.”
John L. Homer
Director of Continuous Quality Management and Training
BMW Constructors, Inc.
“Thank you, thank you, and thank you for making the effort to get the rod to us so quickly. We received it this morning about 7:30. We put the new rod into the oven to dry it out; and after about an hour we ran our PMI buttons. ABSOLUTELY ZERO ISSUES!!!!! The BP Metallurgist came to the shop to witness the startup of welding and he is happy. For that matter so are we. Thank you again for all the help. Please pass our gratitude on to Dale from Lincoln for all his help as well.”
“Zach Winkle is a professional mannered, qualified, motivated territory Representative for Weldstar. He has an upbeat, positive, stick-to-itiveness attitude finding solutions to our needs and wants. He has introduced new products, new ideas and techniques along with the training needed. His approach is aggressive without being overbearing that brings up issues, as management, we need to address for continuous improvement. Zach has gained our trust and confidence which has lead to the larger percentage of welding supply purchases from Maren. It is important here at Maren to develop strong relationships with our vendors for our continued success. We look forward to another year of working with Zach and Weldstar as we grow our Businesses. In this fast paced business world, where blame is quick and thank you are few, we would like to say "Thank You", and wish you a prosperous New Year.”
Maren Engineering Corporation
“Our previous supplier put us in a real bind and Weldstar delivered the high quality products our customers demand quickly and at a SIGNIFICANT savings. The sales & service staff are outstanding. We have switched all our lab gas needs to Weldstar and look forward to a long business relationship with them!”
Lazar Scientific, Inc.
“The Fox Valley Forge team thanks Weldstar for training our employees in the proper use of the plasma arc cutting system. Their technical expertise provided our team the confidence needed to accomplish a job that improved its efficiency due to the hands-on training. We appreciated the emphasis on safety, quality and efficiency.”
Lucy Silva & Maria G. Heredia
Fox Valley Forge
“Thank you again for all your help. Once again, you guys go above and beyond to keep your customer satisfied. I really appreciate all you do to help keep Southern Nuclear’s plants online.”
“I would like to thank you for providing the oxy-acetylene safety presentation at the Quad Cities Station. Over 50 Mechanical Maintenance Mechanics attended the presentation and the positive feedback received was excellent. The materials presented were an excellent learning experience. I would also like to thank you for the additional information sent to the site following the presentation to clarify questions certain Mechanics had during the presentation. I have highly recommended this presentation to other ComEd Site Welding Administrators.”
Michael L. Anderson
Quad Cities Station
“Thanks so much! I really appreciate the great service and fast response time! You are definitely one of the best companies I have worked with in a very long time! We will be ordering from you as often as we can in the future.”
CBI Services, Inc.
“It costs approximately 1 to 1.5 million dollars a day when a plant is down and not operating, so we have to be very efficient. When you go to the manufacturer, it takes much longer to get a good certified material test report (CMTR) so it’s important to get the correct materials the first time. We use Weldstar for the service and they take the time to do the job right the first time.”
Paul R. Evans
“The paperwork requirements and logistics of supplying welding consumables on multiple large projects for over 400 welders within a working refinery can be very demanding. I have been through three major suppliers that either had difficulty with keeping the paperwork straight or keeping the deliveries going to the proper job site. Unfortunately the tolerance for error dealing with welding consumables at BP refinery is zero. I am happy to say that since switching to Weldstar we have had virtually no issues. Any time something minor comes up our Weldstar Representatives Chad, Tim, and Ryan are quick to alleviate the problem. It is unreasonable to expect perfection when there are so many variables with tracking and traceability so the measure excellence is the vendor’s response to these issues. Weldstar certainly has proven that they rank at the top in this regard.”
Quality Control Manager
AMS Mechanical – BP Whiting
“The laboratory at Fox Metro Water Reclamation District has a long standing relationship with Weldstar Company as its primary gas supplier. My experience with Weldstar spans more than two decades. Time and time again, I have looked to Weldstar to handle my laboratory gas needs. Our laboratory’s liquid argon micro-bulk, installed in 2007, was handled by Weldstar. More recently, upgrades to the argon delivery piping, including a new point-of-use distribution system and regulators, were provided by Weldstar. We also installed a helium switch-over manifold for chromatography. All of this was coordinated through Weldstar. Weldstar was my first and only choice for these upgrades. Why? Simply service, experience, and customer support that I could count on! Customer service is a critical measure of quality for Fox Metro Laboratory when we choose suppliers. Weldstar lives up to its commitment to us. Keep up the good work!”
Randall R. Hummer
Fox Metro W.R.D.
“As the Corporate Welding Manager for Exelon I had many opportunities to work with Weldstar regarding filler metal procurement. I found them to be very responsive to resolving issues identified by Exelon. This included working closely with Exelon to resolve shipping issues identified during receiving, and expediting emergent additional testing required to support station welding requirements. I always felt comfortable communicating with Weldstar management and support personnel knowing they would work in our best interest to support our needs.”
“Zach has been a consistent staple for us here at Superior Graphite. Anytime there are any questions or issues that arise he is quick to respond and rectify the situation. The deliveries are always prompt and according to the scheduled delivery times. I would surely recommended Weldstar to anyone looking for a quality industrial gas supplier.”
R&D Coatings Technician
“The customer service received from Weldstar is second to none in the welding consumable industry. Whenever I send in a request for quote their sales team gets back to me within an hour or two and if it seems like the quote will be longer they always give feedback. In addition to their quick response to quotes, they are great to work with when problem-solving our weld wire needs. Recently we had some issues with porosity of some wire that was purchased and our outside sales representative worked with our Engineering team to get it working right with our weld machines. Our sales rep’s knowledge and expertise made it easy to work through the minor hiccup in production. We truly appreciate the entire Weldstar team!”
MetalTek International: SMCI Division
Copyright © 2020 Weldstar - All Rights Reserved